1. Introduction

Kelsper Group (Pty) Ltd t/a Sekela IT is committed to protecting your privacy and ensuring that your personal information is secure. This privacy policy outlines how we collect, use, and protect your personal data when you interact with us through our website and services.

2. Information We Collect

  • Personal Identification Information: This may include your name, email address, phone number, and billing/shipping address, collected when you make a purchase, create an account, or contact customer support.
  • Payment Information: Payment details such as credit card numbers or banking information are securely processed via third-party payment processors and are not stored by us.
  • Technical Information: We may collect information such as your IP address, browser type, and usage patterns when you visit our website.
  • Cookies: Our website uses cookies to enhance the user experience and track website usage.

3. How We Use Your Information

We use your personal data to:

  • Process transactions, fulfill orders, and provide customer support.
  • Communicate with you regarding your orders, promotions, and offers.
  • Improve our website and services by analyzing user behavior.
  • Comply with legal obligations or protect against fraudulent activity.

4. Data Sharing

  • We do not sell or rent your personal information to third parties.
  • We may share your data with trusted third-party service providers for the purpose of fulfilling your orders (e.g., shipping companies, payment processors).
  • We may disclose your personal information if required by law or to protect our rights.

5. Data Security

We implement security measures, including encryption, to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data.
  • Correct any inaccuracies in your data.
  • Request the deletion of your personal data (subject to legal requirements).
  • Object to the processing of your data for marketing purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

9. Changes to this Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

For any questions regarding this privacy policy or your personal data, please contact us at support@sekelait.co.za.